At Salot, your personal data belongs to you. This Privacy Policy explains exactly what information we collect when you use our platform, why we need it, how it is stored securely, and what rights you have over it. We have written this in plain language so you do not need a legal background to understand it. If anything is unclear, our support team is available 24/7.
10 Sections
Covering every aspect of how Salot handles your data
End-to-End Encryption
All data in transit secured with TLS
No Data Selling
Your data is never sold to third parties
Right to Delete
Request full account and data deletion
Minimal Collection
We only collect what we genuinely need
When you use the Salot platform — whether you are browsing, registering, depositing or playing — we collect certain types of personal information. We keep this to the minimum genuinely required to deliver a safe, functional and compliant service. Here is a breakdown of the main categories:
When you create a Salot account, we collect the information you provide during the registration process:
As part of our legal obligations around Know Your Customer (KYC) and anti-money laundering (AML) compliance, we may request:
These documents are submitted and stored within the Salot secure platform. They are used solely for identity verification and fraud prevention. They are not used for marketing purposes.
Every deposit, withdrawal and wager on Salot generates a transaction record. This includes the amount, timestamp, payment method reference, game or market involved, and the outcome. This data is essential for account management, dispute resolution and financial audit purposes.
When you access Salot, our systems automatically collect basic technical information:
This data is used for security monitoring, fraud detection and platform performance optimisation. It is not linked to your personal profile for marketing profiling without your consent.
Salot collects personal data through three primary channels:
Directly from you
Information you enter during registration, KYC submission, deposit forms, support conversations and preference settings is collected directly. You are in control of what you share and when.
Automatically through platform use
Device data, session logs, IP addresses and cookies are collected automatically when you visit or use the Salot platform. This happens whether or not you are logged in, though logged-in activity is linked to your account.
From payment processors and verification services
When you deposit via Easypaisa, JazzCash, NayaPay or a bank transfer, our payment integration receives transaction confirmation data — including payment reference numbers and amounts — from those services. We do not receive your full wallet PIN or bank credentials; the payment processor handles authentication on their own secure infrastructure.
Every piece of data Salot collects has a specific, legitimate purpose. We do not collect data speculatively or for purposes we cannot clearly justify. The table below maps each data category to its primary use:
| Data Type | Primary Purpose | Legal Basis |
|---|---|---|
| Name, DOB, contact details | Account creation and age verification | Contract fulfilment |
| CNIC / passport copy | KYC compliance, AML obligations | Legal obligation |
| Transaction records | Account management, dispute resolution, financial audit | Contract + Legal obligation |
| Device and IP data | Fraud detection, security monitoring | Legitimate interest |
| Gaming activity logs | Responsible gaming monitoring, dispute resolution | Legitimate interest + Legal obligation |
| Email and mobile number | Account notifications, support, optional marketing | Contract + Consent (for marketing) |
Salot does not use your personal data for automated decision-making that would legally or significantly affect you without human review. Fraud flags generated by automated systems are always reviewed by a member of the Salot compliance team before any account action is taken.
Salot processes all transactions in Pakistani Rupees (PKR) through local payment channels. The way we handle payment data depends on which method you use.
When you deposit or withdraw via a mobile wallet, you authenticate the transaction directly within the wallet provider's own interface. Salot receives a transaction confirmation containing the reference number, amount and timestamp. We do not receive your wallet PIN, OTP codes or full account credentials. Your wallet security is managed entirely by the respective provider.
For IBFT deposits, Salot receives confirmation from our banking partner once the transfer clears. The sending account name and reference are recorded to match the deposit to your Salot account and to confirm the funds originate from a verified account in your own name — a requirement of our fraud prevention policy.
Card payments are processed through a PCI-DSS compliant payment gateway. Salot does not store full card numbers, CVV codes or card expiry dates on our own infrastructure. Tokenised card references may be stored to facilitate future transactions where you have given explicit consent to save the card.
Important: All payment methods used on Salot must be registered in your own name. Deposits from third-party accounts — whether a family member's wallet or a colleague's bank account — are not accepted and will be returned. This is a strict anti-money laundering requirement, not a policy we can make exceptions to.
Salot does not sell your personal data to any third party. Full stop. We do not run advertising data programmes, we do not share behavioural profiles with marketers, and we do not participate in data broker networks. Your information stays within the Salot ecosystem except in the limited circumstances described below.
Salot works with carefully selected third-party service providers who help us deliver the platform. These include:
All third-party service providers engaged by Salot are contractually bound to use your data only for the specific purpose for which it was shared, and to maintain appropriate security standards.
Salot may be legally required to share information with regulatory bodies, law enforcement agencies or courts in response to a valid legal request, warrant or court order. We will inform you of any such disclosure where we are legally permitted to do so. We do not voluntarily provide data to government bodies beyond what is legally mandated.
Salot uses cookies and similar tracking technologies to make the platform function correctly and to improve your experience. Here is how we categorise them:
These are required for the platform to work. They manage your login session, remember your language preference and ensure that your account remains securely authenticated during a session. You cannot opt out of essential cookies and continue using Salot — they are a technical requirement of the platform.
These collect anonymised data about how different pages and features are used — which game types are most visited, where users spend the most time, and where technical errors occur. This data helps us improve the platform. It is not linked to your personal account identity.
If you have made specific settings — such as choosing your preferred game lobby view or notification preferences — preference cookies store those choices so you do not have to reset them on every visit.
You can manage cookie preferences through your browser settings. Disabling performance or preference cookies will not prevent you from using Salot, but it may affect some personalisation features. Disabling essential cookies will prevent you from logging in.
Salot retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. The key retention periods are:
Where a legal investigation, dispute or regulatory inquiry is ongoing, data related to that matter may be retained beyond the standard periods above until the matter is fully resolved. We will inform you of any extended retention where we are permitted to do so.
Data security is not an afterthought at Salot — it is a core engineering and operational priority. The following measures are in place to protect your information:
If you suspect your Salot account has been accessed without your authorisation, contact our support team immediately via live chat. We will freeze the account for review, investigate the incident and advise on next steps.
You have meaningful rights over the personal data that Salot holds about you. These are not just legal formalities — they are rights we actively support and facilitate through our support process.
Right to Access
Request a full copy of the personal data Salot holds about you. We will provide this in a readable format within 30 days of your request.
Right to Rectification
If any personal information we hold is inaccurate or incomplete, you have the right to request a correction. Contact support with the correct details and supporting documentation.
Right to Erasure
Request deletion of your personal data. Note that certain data — particularly KYC and transaction records — must be retained under AML regulations regardless of this request.
Right to Restrict Processing
Request that we limit how we use your data while a dispute or investigation is ongoing. We will confirm restricted processing in writing.
Right to Data Portability
Request your personal data in a machine-readable format so you can transfer it to another service. Applicable to data processed on the basis of your consent or a contract.
Right to Object
Object to Salot processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests where it affects your rights significantly.
To exercise any of these rights, contact the Salot Data team at support@salot.im or via live chat, clearly stating which right you wish to exercise and providing sufficient information to verify your identity. We aim to respond to all data rights requests within 30 days. Complex requests may take up to an additional 60 days, in which case we will notify you of the extension in advance.
Salot reviews this Privacy Policy regularly and updates it when our data practices change or when applicable law requires it. Material changes — for example, changes to what data we collect, how we share it, or your rights — will be communicated to registered users by email at least 7 days before the updated policy takes effect.
Minor updates — such as clarifications, formatting changes or corrections that do not alter the substance of your rights — may be made without prior notice. The "Last Updated" date at the top of this page always reflects the most recent revision.
The current version of this Privacy Policy is always accessible at salot.im/privacy-policy. If you continue to use the Salot platform after an updated policy takes effect, that constitutes acceptance of the revised terms. If you disagree with any material change, you may request account closure before the change takes effect without penalty.
For any questions about this Privacy Policy, or to raise a privacy concern, contact us at support@salot.im or via live chat available 24 hours a day.
Concrete measures — not vague assurances — that protect your information on the Salot platform.
Every interaction with Salot — login, deposit, game play, support chat — travels over an encrypted connection. Your data cannot be intercepted in transit by third parties, including your ISP or mobile carrier.
Salot does not operate an advertising data business. Your profile, betting habits, device identifiers and contact details are never sold to data brokers, advertisers or any other commercial third party. This is a fundamental commitment, not a conditional policy.
Not every Salot employee can see your account data. Access to personal records is restricted to team members with a specific operational need — KYC reviewers, fraud analysts, support agents handling your ticket. All access is logged.
Salot integrates with Easypaisa, JazzCash and local banks through their own secure authentication flows. We never receive your wallet PIN or banking password. Your financial credentials stay with your financial provider.
The Salot platform undergoes periodic security assessments conducted by independent specialists. Vulnerabilities identified during these reviews are prioritised and remediated before public disclosure where possible.
Your rights to access, correct, delete or port your Salot data are real and actionable. Submit a request via email or live chat and receive a response within 30 days. Our support team handles these requests directly — no automated brush-offs.
Things users regularly ask about how Salot handles personal data.
Your Data Is Safe With Salot
Register in under two minutes. Deposit via Easypaisa or JazzCash. Play Live Casino, Esports Betting, Virtual Sports and more — knowing your personal data is protected, never sold, and fully under your control.
Salot is an entertainment platform for adults aged 18 and over. Never bet money you cannot afford to lose. Deposit limits, session timers, loss limits and self-exclusion are available in your account settings. For responsible gaming support, visit our Responsible Gaming page or contact our 24/7 support team anytime.